Warranty

1. INTRODUCTION

The following conditions of Warranty (“Warranty Conditions”) apply to the sale of Products supplied by Origin Furniture Ltd (“Origin”). These Warranty Conditions supersede any previous Warranty Conditions issued by the Company to you, (‘the Buyer’). No alteration, addition or variation to these Warranty Conditions (whether in part or the whole) shall be applicable unless agreed in writing by Origin. The word ‘Products’ shall include any product or service supplied by the Company.

2. PRODUCT WARRANTIES

2.1. General

Origin strives to design and manufacture its products free from defects, in materials and workmanship.

2.2. Polymer Products

A five year warranty applies to all products designed and manufactured by or for Origin, made from Polymer materials. Origin warrants to the Buyer that these chairs or furniture components shall be free from material manufacturing defects for five years from the date of purchase. Please see Limitations and Exceptions for moving parts such as castors.

2.3. Furniture frames

A five year warranty applies to all Furniture Frames designed and manufactured by or for Origin, made from metal, wood materials. Origin warrants to the Buyer that these chairs or furniture components shall be free from material manufacturing defects for five years from the date of purchase. Please see Limitations and Exceptions for moving parts such as gas pistons.

3. LIMITATIONS AND EXCEPTIONS

3.1. General
The warranties set out in Part 2

  • Provide coverage to the customer only
  • They do not apply to any products that are deemed to be second hand

All warranties, whether express or implied, cover only normal usage. No warrant, whether express or implied, applies to any Product condition resulting from misuse, abuse, delivery or transportation damage, nor any product condition resulting from incorrect or inadequate maintenance, cleaning or care.

3.2 Chemical Treatments

The warranties do not cover damages or defects caused by use of chemical treatments.

3.3. Upholstered Fabric and Finishes

Any defects in materials supplied by Origin such as fabrics, laminates, and veneers which are not manufactured by Origin will be subject to the original manufacturer’s warranty conditions.

3.4. Moving Parts

Any defects in furniture components supplied by Origin such as castors and gas pistons which are not manufactured by Origin will be subject to the original manufacturer’s warranty conditions.

4. REMEDIES FOR BREACH OF WARRANTY AND LIABILITY OF ORIGIN

Where Origin has established to its reasonable satisfaction that a beach of warranty has occurred, Origin shall at its option.

  • Itself repair or replace the defective product or component part: or.
  • Pay a subcontractor or agent to repair or replace the defective part: and
  • Pay shipping costs from the buyer to and from Origin (or to Origin’s agent) at no charge to the buyer.

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